← Energy Atlas

Support

We're happy to help. Whether you have a question about the app, spotted a bug, or just want to share feedback — reach out and we'll get back to you as soon as we can.

hello@energyatlas.app

Frequently asked questions

How do I log my energy?

Open the app and tap the log button. You can rate your energy on a simple scale and optionally add notes. The more consistently you log, the better the patterns.

Is my data private?

Yes. All free-text content you enter — notes, tags, and flags — is encrypted on your device using AES-256-GCM before being sent to our servers. It is stored in encrypted form and is not readable as plain text in our database. See our Privacy Policy for full details.

Can I delete my data?

Yes. Email us at hello@energyatlas.app and we'll permanently delete your account and all associated data within 30 days. Note that uninstalling the app does not delete your data — it lives in the cloud so you can restore it if you reinstall.

The app isn't working — what should I do?

Try closing and reopening the app. If the issue persists, email us at hello@energyatlas.app with your device model and iOS version and we'll investigate.